Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with SOLARÉ.

We are committed to delivering your order safely and efficiently.

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Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed during weekends, public holidays, or promotional periods may require additional processing time.

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Delivery Locations

SOLARÉ currently ships across:

✔ Kuwait

✔ Saudi Arabia

✔ United Arab Emirates

✔ Bahrain

✔ Qatar

✔ Oman

Additional destinations may be added in the future.

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Estimated Delivery Times

Kuwait

1–3 Business Days

GCC Countries

3–7 Business Days

Delivery times may vary depending on customs procedures, courier services, and destination.

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Shipping Fees

Shipping costs are calculated at checkout based on:

* Delivery location
* Package size
* Selected shipping method

Free shipping promotions may be available during selected campaigns.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information.

Customers can track their shipment directly through the designated courier service.

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Customs & Duties

For international orders, customs fees, import duties, taxes, or additional charges may apply according to local regulations.

These charges are the responsibility of the customer.

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Delayed Deliveries

While we strive to meet all estimated delivery times, delays may occur due to:

* Customs clearance
* Weather conditions
* Courier service disruptions
* Public holidays
* High order volumes

SOLARÉ is not responsible for delays beyond our control.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

SOLARÉ is not responsible for orders delayed, lost, or returned due to incorrect addresses provided during checkout.

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Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery.

Please include:

* Order Number
* Photos of the package
* Photos of damaged products (if applicable)

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For shipping-related inquiries:

📧 support@solare.com

📧 orders@solare.com

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SOLARÉ

Made For Gulf Sun

Inspired by the Gulf. Built for the Sun. ☀️🌊✨